Got Questions? We’ve Got Answers!

Here’s everything you need to know about earning rewards by sharing Boracay Skin with your friends.

It’s super easy! Here’s how it works step-by-step:

1. Go to our Rewards Page:
Head to boracayskin.com.au/pages/rewards and enter your email to unlock your unique referral link.

2. Share your link:
Send your link to friends and family via text, email, social media, however you like!

3. No purchase needed (from you!):
You don’t need to place an order yourself to start referring people and earning rewards.

4. Your friends get $10 off:
When your friend clicks your link and enters their email, they’ll instantly receive a $10 off discount code to use on their first order.

5. You get rewarded too:
Once your friend completes their first purchase, you’ll get $10 off your next order, sent to your inbox.

Your friend just needs to make sure that their unique discount code is applied at checkout to receive $10 off their order!

As soon as your friend places their first order, you’ll receive an email with your own $10 discount code to use on your next purchase.

Nope! You can start referring friends right away, even if you haven’t placed an order yourself yet.

You are on the AU/NZ version of our store (www.boracayskin.com.au) so your referral link will work with anyone who orders from Australia or New Zealand!

No, the $10 discount code will work on all orders!

Absolutely! There’s no limit to how many friends you can refer, and you’ll get $10 credit each time one of them places their first order.

Unfortunately, only one discount code can be used per order, so your $10 reward can’t be combined with other offers or discount codes.

You’ll usually receive your reward email within a few minutes after your friend’s order is confirmed. Occasionally, it may take up to 24 hours.

Double-check your spam folder or promotions tab first. If it’s not there after 24 hours, email us at hello@boracayskin.com and we’ll look into it!

No, they don't need to be a first time customer. However, customers can only be referred one time through the referral system.

If the order is cancelled or refunded, your $10 reward won’t be issued. Rewards are only granted after a successful purchase.

Yes, your reward code will expire after 30 days, so make sure to use it before then!

Of course! Just make sure your link is visible in your bio or post caption so your followers can click it directly.

Referral tracking works best when your friend clicks the link on their own device. Using the same device or WiFi network may cause tracking issues, and your discount not being applied.